Privacy Policy

Last updated: December 8, 2025

This Privacy Policy describes how Chicago Luxury Decks (“we,” “us,” or “our”) collects, uses, and shares information when you visit or use chicagoluxurydecks.com (the “Site”) or otherwise interact with us.

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Who We Are
    

Chicago Luxury Decks is a deck building and exterior construction company based in Illinois, USA.

If you have any questions about this Privacy Policy, you can contact us at:

Email: info@chicagoluxurydecks.com
Website: https://chicagoluxurydecks.com

1. Information We Collect
    

We may collect the following types of information when you visit or interact with our Site:

a) Information You Provide Directly

• Contact form information (such as your name, email address, phone number, project address, and any message or project details you submit).
   
• Estimate or quote requests (such as information about the type of project, budget, property details, and any photos or documents you upload).
   
• Email communications (any information you send us via email or other communication channels).
   

b) Information Collected Automatically
When you visit the Site, certain information is collected automatically, such as:

• IP address, browser type, device type, operating system, pages visited, time and date of your visit, and the referring website.
   
• Cookies and similar technologies that help us understand how visitors use the Site and improve user experience.
   

1. How We Use Your Information
    

We may use the information we collect for the following purposes:

• To respond to inquiries and provide estimates or proposals for deck building, repairs, and related services.
   
• To communicate with you about your project, appointments, schedules, and updates.
   
• To operate, maintain, and improve the Site, including analyzing how visitors use it.
   
• To personalize content, such as tailoring information about our services to your location or interests.
   
• To comply with legal obligations, resolve disputes, and enforce our agreements and policies.
   

We do not sell your personal information to third parties.

1. Cookies and Tracking Technologies
    

We may use cookies and similar technologies to:

• Help the Site function properly.
   
• Remember your preferences.
   
• Understand how visitors interact with the Site and improve performance.
   

You can control cookies through your browser settings. If you disable cookies, some parts of the Site may not function correctly.

1. Sharing of Your Information
    

We may share your information in the following limited circumstances:

• Service providers: With trusted third-party vendors who help us run our business (for example, website hosting, email providers, analytics tools). They are only allowed to use your information to perform services for us.
   
• Legal requirements: If required to do so by law or in response to valid legal requests (such as a court order or government inquiry).
   
• Business transfers: In connection with a merger, sale of assets, or similar business transaction, your information may be transferred as part of that transaction.
   

We do not sell, trade, or rent your personal information to marketing companies.

1. Third-Party Links
    

Our Site may contain links to third-party websites (for example, social media pages, review sites, or material manufacturers). We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

1. Data Security
    

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

1. Retention of Your Information
    

We retain personal information for as long as reasonably necessary to:

• Respond to your requests.
   
• Manage projects and customer relationships.
   
• Comply with legal, tax, and accounting obligations.
   
• Resolve disputes and enforce our agreements.
   

1. Your Privacy Rights
    

Depending on where you live, you may have certain rights regarding your personal information, such as:

• The right to access the personal information we hold about you.
   
• The right to correct inaccurate or incomplete information.
   
• The right to request deletion of your personal information, subject to legal obligations.
   

To exercise any of these rights, please contact us at info@chicagoluxurydecks.com. We may need to verify your identity before processing your request.

1. Children’s Privacy
    

Our Site and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information. If you believe a child has provided us with personal information, please contact us at info@chicagoluxurydecks.com.

1. International Visitors
    

Our Site is operated from the United States and is primarily intended for users located in the U.S. If you are accessing the Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the U.S., where data protection laws may be different from those in your country.

1. Changes to This Privacy Policy
    

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Your continued use of the Site after any changes means you accept the updated Policy.

1. Contact Us
    

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

Chicago Luxury Decks
Email: info@chicagoluxurydecks.com
Website: https://chicagoluxurydecks.com