4176 W Montrose Ave, Chicago, IL 60641

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Privacy Policy

Effective Date: October 1, 2026
Last Updated: October 1, 2026

Chicago Luxury Decks, operated by DMV & Sons Development Inc. (collectively, “Chicago Luxury Decks,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://chicagoluxurydecks.com (the “Website”), request an estimate, contact us, or otherwise interact with us.

By using the Website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide

We may collect information that you voluntarily provide, including:

  • Name

  • Email address

  • Telephone number

  • Property or project address

  • Project type, budget, preferred timeline, and other project details

  • Photos, drawings, plans, permit documents, or other files you upload or send to us

  • Messages and other information submitted through a contact or quote-request form

  • Communications with us by telephone, text message, email, social media, or in person

  • Contract, billing, and payment-related information when you become a customer

Please do not submit sensitive personal information through the Website, such as Social Security numbers, government identification numbers, bank-account credentials, or full payment-card numbers.

Information Collected Automatically

When you use the Website, we and our service providers may automatically collect information such as:

  • Internet Protocol (IP) address

  • Browser type, operating system, device type, and language

  • Pages viewed, links clicked, referring pages, and dates and times of visits

  • Approximate location derived from an IP address

  • Information collected through cookies, pixels, tags, local storage, and similar technologies

Information From Other Sources

We may receive information from advertising platforms, analytics providers, social media platforms, referral partners, lead-generation services, public sources, and other third parties. The information we receive depends on your settings and the third party’s privacy practices.

2. How We Use Information

We may use personal information to:

  • Respond to inquiries and schedule consultations or site visits

  • Prepare estimates, designs, proposals, contracts, permits, and project plans

  • Provide construction and related services

  • Communicate about your inquiry, appointment, project, payment, warranty, or customer service request

  • Send marketing communications when permitted by law and consistent with your choices

  • Operate, maintain, secure, troubleshoot, and improve the Website and our services

  • Measure advertising performance and understand how visitors use the Website

  • Prevent fraud, spam, misuse, security incidents, and other harmful activity

  • Comply with legal obligations, enforce agreements, and protect our rights, customers, personnel, and property

  • Carry out a business transaction, such as a merger, financing, reorganization, or sale of assets

3. Cookies, Analytics, and Advertising

The Website may use cookies and similar technologies for essential operation, security, preferences, analytics, advertising measurement, and marketing. These technologies may be placed by us or by third parties, including providers of website hosting, Google Tag Manager, analytics, advertising, embedded media, maps, or social media features.

Depending on how the Website is configured, these services may include Google Analytics, Google Ads conversion tracking, or similar tools. These providers may collect information about your activity over time and across websites or services under their own privacy policies.

You can manage cookies through your browser settings and, when available, through the Website’s cookie-preference tool. Blocking some cookies may affect Website functionality. You may also use industry opt-out tools such as YourAdChoices and the Network Advertising Initiative. These choices generally apply only to the browser or device on which you make them.

Where required by applicable law, we will request consent before using non-essential cookies or similar technologies. We will also honor legally required browser-based opt-out preference signals, such as Global Privacy Control, when applicable.

4. Telephone Calls, Text Messages, and Email

If you provide your telephone number, we may call or text you about your inquiry, appointment, estimate, project, account, or requested services. If you separately consent to promotional text messages, we may also send marketing messages. Consent to marketing messages is not a condition of purchasing goods or services. Message frequency may vary, and message and data rates may apply. You may opt out of marketing texts at any time by replying STOP. For help, reply HELP or contact us using the information below.

If you receive marketing email from us, you may unsubscribe using the link in the email or by contacting us. Even after you opt out of marketing, we may continue sending non-promotional communications relating to an inquiry, appointment, contract, active project, payment, warranty, or other business relationship.

We do not sell or share mobile opt-in information or text-message consent with third parties for their own marketing or promotional purposes. We may disclose this information to service providers that help us deliver communications, but only as necessary to provide those services on our behalf.

5. How We Disclose Information

We may disclose personal information in the following circumstances:

  • Service providers: To vendors that provide website hosting, form processing, customer-management tools, communications, analytics, advertising, payment processing, data storage, security, professional services, and similar support.

  • Project participants: To architects, engineers, permit expediters, municipalities, inspectors, material suppliers, specialty trades, installers, or other parties involved in evaluating, planning, permitting, supplying, or completing a requested project.

  • Advertising and analytics partners: To measure Website use, understand advertising performance, and deliver or evaluate advertising, subject to applicable law and your choices.

  • Legal and safety purposes: When we reasonably believe disclosure is required by law, subpoena, court order, or government request, or is necessary to protect rights, safety, property, or prevent fraud or misuse.

  • Business transactions: In connection with a merger, acquisition, financing, sale of assets, reorganization, bankruptcy, or similar transaction.

  • With your direction or consent: When you ask us to disclose information or otherwise authorize the disclosure.

We do not sell personal information for money. Certain advertising or analytics disclosures may be considered “selling,” “sharing,” or “targeted advertising” under some state privacy laws. Where those laws apply, you may have the right to opt out as described below.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to respond to inquiries, provide services, maintain project and warranty records, comply with legal, tax, accounting, licensing, insurance, and permit requirements, resolve disputes, and enforce agreements.

Retention periods vary depending on the type of information and our legal or business obligations. When information is no longer reasonably needed, we may delete, de-identify, or securely dispose of it.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, transmission, or storage system is completely secure, and we cannot guarantee absolute security. You are responsible for using caution when sending information electronically and for avoiding the submission of sensitive information through ordinary Website forms or email.

8. Your Privacy Choices and Rights

Depending on where you live and subject to applicable law, you may have the right to:

  • Request access to or a copy of personal information we maintain about you

  • Request correction of inaccurate personal information

  • Request deletion of personal information

  • Opt out of certain targeted advertising, sale, or sharing of personal information

  • Withdraw consent where processing is based on consent

  • Appeal our decision regarding a privacy request

  • Receive equal service and pricing without unlawful discrimination for exercising a privacy right

To submit a privacy request, email chicagoluxurydecks@gmail.com with the subject line Privacy Request, or contact us using the information in Section 14. Describe your request and provide enough information for us to identify the records involved. We may need to verify your identity before completing a request. An authorized agent may submit a request where permitted by law, but we may require proof of authority and identity verification.

These rights are not absolute. We may deny or limit a request when permitted by law, including when retaining information is necessary to complete a transaction, comply with a legal obligation, detect security incidents, protect legal rights, or maintain records relating to an active or completed construction project.

9. Do Not Track and Global Privacy Control

Some browsers offer a “Do Not Track” setting. Because there is no single universally accepted standard for responding to Do Not Track signals, the Website may not respond to them. Where required by applicable law, we will process recognized opt-out preference signals, such as Global Privacy Control, as a request to opt out of sale, sharing, or targeted advertising for the browser or device sending the signal.

10. Third-Party Websites and Embedded Content

The Website may contain links to or embedded content from third parties, such as Google Maps, social media platforms, videos, manufacturer websites, financing providers, or review platforms. Those third parties may collect information when you interact with their content. Their privacy practices are governed by their own policies, and we are not responsible for their websites, services, or privacy practices.

11. Children’s Privacy

The Website and our services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us so we can take appropriate action.

12. Payment Information

If you make a payment by card or electronic service, payment information may be collected and processed directly by a third-party payment processor. We do not intend to collect or store full payment-card numbers through the Website. The payment processor’s use of your information is governed by its own privacy policy and terms.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, services, or legal requirements. The revised policy will be posted on this page with an updated “Last Updated” date. Material changes may also be communicated by an additional notice when required by law.

14. Contact Us

For questions, privacy requests, or concerns about this Privacy Policy, contact:

Chicago Luxury Decks
Operated by DMV & Sons Development Inc.
4176 W Montrose Ave
Chicago, IL 60641
Phone: (773) 573-6909
Email: chicagoluxurydecks@gmail.com
Website: https://chicagoluxurydecks.com